independent financial advisers and insurance brokers
James Ryan Thornhill Limited
enquiries@jamesryanthornhill.co.uk or call 0115 922 8181
Claims service
One of the other benefits of using our skills to arrange the most appropriate cover is that we have our own Claims Handling Team dedicated to helping you or your business when you need us the most.
Slick promises and clever marketing are never enough when you actually need help and advice to solve a problem or assistance with a difficult claim. When you need someone to make sure your insurer meets their obligation, that is when you will find out just how good we are.
The benefit to you or your business is that you will not have to spend valuable time in chasing the insurers during often very stressful situations allowing you to carry on with your daily routine without added interruption.
Claims line: 0115 876 0262 (During office hours).
Out of hours claims numbers
| James Ryan Thornhill | 0115 922 8181 |
| National Windscreens | 0800 083 5900 |
| A F L Insurance Brokers | 0870 850 6009 |
| ABC Insurance | 0845 640 5105 |
| Affinity Insurance Management Ltd | 0161 237 7710 |
| Affinity Scheme Insurance | 0151 236 1507 |
| Ageas Claims: | |
| Motor - 0845 122 3018 | |
| Fleet - 0845 125 8833 | |
| Van - 0845 122 3260 | |
| Commercial Property & Injury - 0845 122 3283 | |
| Household - 0845 122 3019 | |
| Travel - 0845 122 3280 | |
| Caravan & Camping - 0845 122 3019 | |
| Ageas Countryline Autoline Rescue | |
| Europe - 0044 2380 621 982 | |
| UK - 0800 197 7842 | |
| Agency Underwriting Ltd | 01206 577 770 |
| Chartis | |
| Employers liability claims - 0208 253 7476 | |
| General liability claims - 0208 253 7403 | |
| Alexander Forbes | 0207 488 1388 |
| Allianz | |
| Private Car - 0845 6000 676 | |
| Commercial Vehicle - 0800 587 5858 | |
| Motor Trade - 0844 412 9996 | |
| Household - 0845 073 1114 | |
| Commercial Property - 0845 071 5151 | |
| Commercial Property - 0844 412 9988 | |
| Non-Injury Liability Claims - 0844 871 0789 | |
| Engineering Claims: 01483 265 825 | |
| Anglo Pacific Consultants Ltd | 0161 835 9720 |
| Aon Travel Solutions | 0870 751 7275 |
| Arag | |
| Legal & Tax advice Helpline - 0844 581 0400 | |
| Legal Expenses Claims - 0117 9171 698 | |
| Motor Claims - 0844 576 5801 | |
| Aviva | |
| Motor - 0800 246 876 | |
| Commercial Property Team - 0845 246 4483 | |
| Professional Risks - 0845 302 8408 | |
| Credit Hire Dept - 0845 302 8398 | |
| Axa Commercial | |
| LIABILITY CLAIMS - 0870 333 0936 | |
| COMMERCIAL VEHICLE CLAIMS - 0845 900 4185 | |
| COMMERCIAL PROPERTY CLAIMS - 0870 850 7135 | |
| AXA HouseHold & Motor | |
| Household - 0870 5561 161 | |
| Private Car - 0845 608 0230 | |
| Goods Carrying Vehicles - 0870 900 0860 | |
| Bankstone Ltd | 0844 576 5801 |
| Bankstone Advantage | 0844 888 0262 |
| BIB Underwriting | 01325 254400 |
| Brit Insurance | |
| All claims (except motor) - 0800 5876713 | |
| Motor Claims - 0800 328 9076 | |
| Broker Direct Assistance | 0800 068 1634 |
| Broker Direct | |
| Household Helpline Number - 01204 600 400 | |
| Motor Helpline Number - 0870 787 7002 | |
| Travel Helpline - 01204 600 345 | |
| Carillion | 0115 939 3108 |
| Carr Greenwood Smith | 0121 711 8626 |
| Chartis Insurance | |
| Household - 0870 850 0178 | |
| Employers Liability (Including Combined) - 029 2026 6269 | |
| Commercial Motor - 0870 112 7113 | |
| Commercial Property - 0844 856 2026 | |
| Combined Property - 0844 856 2028 | |
| Chaucer Claims | |
| Vehicle or Fleet Claims - 0800 072 2050 | |
| Windscreen Claim - 0800 587 0808 | |
| Within the European Union - 0044 1252 820 161 | |
| Outside the European Union - 0044 1227 284 700 | |
| Chauffeurplan Helpline | 0800 393937 |
| Chubb Helpline | 0800 018 0678 |
| CityBond Suretravel | |
| All claims (Excluding Legal Expenses) - 0844 579 6807 | |
| Legal Expenses Claims - 0844 811 8461 | |
| Congregational and General | 01274 700 700 |
| Corinthian/HSBC Motor | 0208 911 5111 |
| Dallas Kirkland Ltd | 0207 444 0010 |
| Das Legal Services | 0161 923 6012 |
| Ecclesiastical Helpline | 01452 528 533 |
| ECIC Specialist Underwriters | 08450 343 250 |
| Equity Red Star | |
| Private car - 0844 800 1937 | |
| Windscreen - 0844 561 1934 | |
| Motorcycle - 0844 800 1932 | |
| Fleet - 0844 800 1931 | |
| Household - 0844 561 1372 | |
| Groupama Claims | |
| Household Helpline: 0870 240 3093 & 0870 241 2719 | |
| Emergency number: 0117 9340190 | |
| Motor Helpline: 0870 240 1895 | |
| Highway Claims | |
| Car, Motorcycle & Specialist Vehicles - 0845 373 1241 | |
| Van Insurance - GB: 0845 337 2671 Northern Ireland: 0871 222 6062 | |
| Hiscox | 0845 213 8776 |
| HML | 0131 524 6070 |
| HSB Haughton | 0161 621 5555 |
| K Drewe Insurance Brokers | 0844 856 2043 |
| KGM Claims | 0844 412 6412 |
| Legal & General | |
| Home - 0845 270 0088 | |
| Home Emergency - 0845 155 6403 | |
| Family Legal Protection - 0370 050 0962 | |
| Letsure | 08700 777 404 |
| Markel (UK) Ltd | 0113 261 5825 |
| Markerstudy | 0870 166 6506 |
| Marsh Ltd | 0845 3000 217 |
| Miles Smith Insurance | 0207 283 0040 |
| - MMA Claims: | Bed and Breakfast Claims - 0844 902 0789 |
| Shops, Pubs and Restaurants Claims - 0844 902 0790 | |
| Commercial Property Owners - 0844 902 0790 | |
| Residential Property Owners - 0844 902 0789 | |
| Master Tradesman Plus - 0844 902 0790 | |
| Commercial Combined - 0844 902 0790 | |
| Offices and Surgeries - 0844 902 0790 | |
| Motor Resolve | 0845 459 6789 |
| MSL Legal Insurance | 0845 766 0213 |
| Newline Insurance Company Ltd | 0845 013 1506 |
| NIG | |
| Commercial Motor/Fleet Claims - 0845 300 4644 | |
| Commercial Property Claims - 0845 246 5603 | |
| Liability Claims (Including Injury) - 0845 246 5605 | |
| Household Claims: 0845 607 1626 | |
| Northern Marine Underwriters Ltd | 0161 236 3380 |
| Oak Household Helpline | 01608 648 100 |
| Ocaso UK | 0207 377 6465 |
| Provident Insurance | |
| UK Private & Commercial Vehicle: 08705 320 999 | |
| Republic of Ireland: 0818 210 036 | |
| QBE | 0808 100 8181 |
| RSA | |
| Commercial Claims Helpline - 0113 280 1478 | |
| Commercial Motor Claims - 0845 075 5124 | |
| Commercial Motor Claims Helpline - 0845 675 0404 | |
| Commercial Property Claims - 0113 280 1483 | |
| Construction Claims - 01403 232 400 | |
| Engineering/Marine Claims - 0845 678 0075 | |
| Household Claims - 0845 675 0410 | |
| Legal Advice Helpline - 01455 251 500 | |
| Liability Claims - 0113 280 1505 | |
| Liability Claims Helpline - 0845 077 0121 | |
| Marine Claims - 0161 235 3895 | |
| Motor Emergency Helpline - 0800 107 9045 | |
| Motor Helpline - 0845 077 0120 | |
| Motor Trade Claims Helpline - 0845 077 0119 | |
| Travel Claims Helpline - 0845 071 6204 | |
| Rural Insurance Group | |
| All Motor Claims - 01423 810 288 | |
| All Non-Motor Claims - 01937 838 050 | |
| Sabre Motor Claims | 0800 243 071 |
| Sagicor Claims | 01992 708 708 |
| Service Underwriting Agency Ltd | 0500 511 001 |
| Spectrum Abacus | 0845 863 9534 |
| Summit @ Lloyds | 01245 396 655 |
| Sutton Specialist Risks | 0117 930 0100 |
| Towergate | |
| Cherished Car - 08700 795 796 | |
| Commercial Underwriting - 0844 892 0967 | |
| Holiday Homes - 01708 777 720 | |
| Household - 01708 777 710 | |
| Towergate Patrick | 0208 336 0099 |
| Tradex Motor Helpline | 0845 373 1300 |
| UGIS | 020 8920 7820 |
| Vasek Insurance | 0115 950 5052 |
| The Warranty Co UK Ltd | 0844 351 0318 |
| Willis | |
| Fleet Claims -0203 124 6000 | |
| Property Claims - 0844 856 2178 | |
| Zenith Claims | 0845 600 5330 |
| Zurich | |
| Commercial Casualty Claims - 0121 456 1999 | |
| Commercial Motor/Fleet/Property Claims - 0845 300 2055 | |
| Directors & Officers: 0207 648 3734 | |
| Engineering Claims: 0121 697 4487 | |
| Home Emergency: 0845 712 5220 | |
| Legal Expenses: 0870 010 9071 | |
| Marine Claims: 0207 648 3460 | |
| Motor Claims (UK): 0800 400 641 | |
| Emergency Breakdown Assistance - 0800 328 8740 | |
| Motor Claims (Europe) - 00 800 4000 6000 or 00 (Country Code) then 1274 658 073 | |
| Motor Legal Helpline - 0870 010 0961 | |
| Zurich Private Clients | |
| All Claims (UK) - 0800 096 9999 | |
All Claims (Outside UK) – (44) 162 588 6994  |
© James Ryan Thornhill Ltd 2008.
All Rights Reserved.
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Regulated by the FSA
Registration number 306095
